Last updated: 19 October 2026
Dermain Biocare respects your privacy. This policy explains what personal data we collect through this website, why we collect it and the choices you have, in line with India’s Digital Personal Data Protection Act, 2023.
Who we are
Dermain Biocare, No-G-3, Bhakti Park, Bldg No. R-1, Wadala, Mumbai – 400031, Maharashtra (“we”, “us”). For any privacy question, write to dermainbio@outlook.com.
Data we collect
- Details you give us through our forms, WhatsApp or email – such as your name, mobile number, email, city, profession, specialty, clinic and your message.
- Job applications – your CV and the details you choose to share.
- Safety reports – details of a suspected side effect, including limited patient information (initials, age, sex).
- Technical data – our hosting provider keeps standard server logs (such as IP address, browser type and pages visited) for security and performance.
- On your device – the site stores small preferences in your browser, such as your healthcare-professional confirmation and your product shortlist. These stay on your device.
How we use your data
- To respond to enquiries and process sample, dossier and visit requests.
- To review job applications.
- To monitor product safety and handle quality complaints.
- To send professional updates you have asked for.
- To keep the website secure and working properly, and to meet legal obligations.
We process your data on the basis of your consent, which you give when you submit a form or contact us, and where the law requires or permits it. We do not sell your personal data.
WhatsApp & email
When you choose “Send on WhatsApp” or “Send by email”, your message is sent through WhatsApp or your own email service. Those services are governed by their own privacy policies.
Sharing
We share data only when needed: with our service providers (such as website hosting and email), with our medical representatives or authorised distributors to fulfil your request, and with regulators or authorities where the law requires it.
How long we keep data
We keep personal data only as long as needed for the purpose it was collected for, or longer where the law requires – for example, for safety reports.
Your rights
- Ask what personal data we hold about you and how it is used.
- Ask us to correct, complete, update or erase your data.
- Withdraw your consent at any time – this does not affect processing already done.
- Nominate a person to exercise your rights in case of death or incapacity.
- Raise a grievance with us, and if it is not resolved, approach the Data Protection Board of India.
To use any of these rights, email dermainbio@outlook.com with the subject “Privacy request”.
Security
We use reasonable technical and organisational safeguards to protect personal data. No method of transmission over the internet is completely secure.
Children
This website is intended for healthcare professionals and is not directed at children.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its “last updated” date.