Last updated: 19 October 2026
This policy explains how Dermain Biocare provides product samples and supplies to healthcare professionals, clinics, pharmacies and distributors in India.
Who can request samples
- Samples are provided only to registered medical practitioners and healthcare professionals.
- We may ask for your registration number, specialty and clinic details to verify a request.
- Samples of Shira HQ, which is marked Rx, are provided only for use under dermatologist supervision.
Purpose of samples
Samples help doctors become familiar with a product and evaluate it for suitable patients. Samples are not for sale and must not be sold or offered for sale. Samples and product information are provided in line with the Uniform Code for Pharmaceutical Marketing Practices (UCPMP) and are never offered as an inducement to prescribe.
How to request samples or a visit
- Register on the For Doctors page, or add products to your sample & detailing request from any product page.
- Message us on WhatsApp at +91 9372756176, or email dermainbio@outlook.com.
- Our team will confirm the request and, where available, arrange a visit from your area medical representative.
Supply to clinics & pharmacies
Dermain products are supplied through authorised distributors and pharmacies. This website provides product information for professionals and does not sell products to patients. Clinics, hospitals and pharmacies can contact us to be connected with an authorised distributor in their area.
Distributor enquiries
Businesses interested in distributing Dermain products can write to dermainbio@outlook.com or use our contact form.
Quality complaints & returns
If a product reaches you damaged, past its expiry date or with a suspected quality defect, please report it on our Pharmacovigilance page with the batch number. Returns of trade supplies are handled through the authorised distributor in line with the applicable supply terms.